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my printer is showing me as mass storage - HP Support Community
Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips! I see that you are having trouble with the LaserJet printer getting recognized on your Windows PC. It seems to be a driver related issue. Follow the steps below to reinstall the printer drivers:
printer showing as mass storage device how to solve - HP Support Community
Tap the Setup button on the printer, using the arrows locate Service and Press OK. Locate the HP Smart Install Service and press OK. Disable the feature and confirm. Next, restart the printer and then check for any difference. Shlomi
Windows Recognize my printer as cd drive... - HP Support Community
4>In Windows, search for and open Devices and printers. 5>In the Devices and Printers windows look for your HP Printer. If you see it listed right-click on it and choose 'Delete or 'Remove Device' 6>Open up the run command with the "Windows key +R" key combo. 7>Type printui.exe /s and click ok. 8>Click on the "drivers" tab. 9>Look for Hp ...