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  1. link.springer.com

    Aug 14, 2023The outbreak of Covid-19 precipitated the use of service robots in customer-facing services as a replacement for employees to avoid human-to-human contact. However, this development has not resolved the debate as to whether robots should be characterized with gender attributes or simply be genderless. This study explores whether endowing a robot with gender attributes makes it more acceptable ...
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  3. academia.edu

    Keywords Gendered robots · Technological acceptance · Social robots · Human sex · Gender · Services 1 Introduction The outbreak of COVID-19 boosted the design, development, and implementation of social robots in service organizations and companies (hospitals, social care centres, nursing homes, hospitality, and education, among others ...
  4. IRI - Institute of Robotics and Industrial Informatics

    https://www.iri.upc.edu › publications › show › 2745

    The outbreak of Covid-19 precipitated the use of service robots in customer-facing services as a replacement for employ- ees to avoid human-to-human contact. ... R. Huertas, A. Andriella and G. Alenyà. Gendered human-robot interactions in services. International Journal of Social Robotics, 15(11): 1791-1807, 2023. Institut de Robòtica i ...
  5. digital.csic.es

    The outbreak of Covid-19 precipitated the use of service robots in customer-facing services as a replacement for employees to avoid human-to-human contact. However, this development has not resolved the debate as to whether robots should be characterized with gender attributes or simply be genderless.
  6. journals.sagepub.com

    Oct 16, 2024Journal of Services Marketing ... Osburg V.-S., Yoganathan V. (2023). Effects of gender congruity in human-robot service interactions: The moderating role of masculinity. ... (2014). When stereotypes meet robots: The double-edge sword of robot gender and personality in human-robot interaction. Computers in Human Behavior, 38, 75-84. https ...
  7. sciencedirect.com

    Jun 1, 2023As expected, the ANOVA results show a significant interaction effect of human-robot gender congruity and masculinity on perceived control (F(1, 210) = 1.759, p < .1). The mean ... considering for example robots in travel services (as in this research), public administration, health care, or military services. ...
  8. diposit.ub.edu

    The outbreak of Covid-19 precipitated the use of service robots in customer-facing services as a replacement for employees to avoid human-to-human contact. However, this development has not resolved the debate as to whether robots should be characterized with gender attributes or simply be genderless.
  9. upcommons.upc.edu

    robot resembles the human form and can engage custom-ers in conversation to such an extent that socio-emotional bonds are generated [3]. Indeed, service companies often assign mechanical-looking robots to perform functional tasks (e.g., Roomba, medicine dispensing robots, etc.), and human-looking robots with conversational skills to perform

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