Linking an Email Address to a DuckDuckGo Subscription

You don’t need to provide us with your email to use your subscription, though you can opt to do so for ease of activation across devices. If you choose to link an email address, DuckDuckGo only uses it for that purpose.

What if I don’t want to link my email address?

You can activate your subscription in the following ways to avoid sharing your email address with DuckDuckGo.

If you subscribed via our website or in the DuckDuckGo browser downloaded from our website, you can activate your subscription on your other devices following these instructions and authenticate using the email address you used to subscribe through our payment processor, Stripe.

If you downloaded our browser from the Apple App Store or Google Play Store, you can activate your subscription through your app store account for Apple and Google devices, respectively.

If I choose to link an email, do I need to use the same email to activate my subscription on multiple devices?

Yes. Currently, only one email per subscription is supported. You can change this email address, but you can’t link two emails to the same subscription.

I have a question not covered here, how can I get help?

Please contact support at our Subscriber Support page. We use Zendesk, a third-party customer support platform, to store and facilitate our responses to support requests.

If you have ideas on how to improve the subscription, please let us know using the “Share Feedback” button in the DuckDuckGo browser.